Privacy Policy

Last updated: December 30, 2025

1. Information We Collect

ComplySync collects information necessary to provide our SOC2 compliance automation services:

  • Account information (email, company name)
  • GitHub repository metadata (not your source code)
  • Branch protection rules and settings
  • Pull request and code review metadata
  • Payment information (processed by Stripe)

2. What We Don't Collect

We explicitly do NOT access or store:

  • Your source code content
  • Private repository file contents
  • Commit diffs or code changes
  • Developer personal information beyond what's in Git commits

3. How We Use Your Information

We use collected information to:

  • Generate SOC2 compliance evidence reports
  • Calculate your compliance score
  • Send compliance alerts and notifications
  • Process payments and manage subscriptions
  • Improve our services

4. Data Security

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We use Supabase for secure database storage with row-level security policies. Access to production systems requires multi-factor authentication.

5. Data Retention

Compliance evidence is retained for 7 years per SOC2 requirements. Account data is retained for 30 days after account deletion. You can request immediate deletion by contacting us.

6. Third-Party Services

We use the following third-party services:

  • GitHub (OAuth authentication, repository access)
  • Stripe (payment processing)
  • Supabase (database and authentication)
  • Cloudflare (hosting and CDN)

7. Contact Us

For privacy questions or data requests, contact us at: privacy@complysync.com